Prudence EnergySmart is a cloud-based platform designed to revolutionize energy service management, providing seamless solutions for both rural and urban populations. Built on the robust Salesforce platform, EnergySmart centralizes data management, optimizes service operations, and enhances energy tracking for more efficient and effective service delivery.
Easily manage customer data, service requests, and energy utilization across service centers and geographical areas.
Streamline energy service operations, scheduling, and approvals with automated routing and tracking.
Effectively manage programs, resources, and energy production facilities, ensuring optimized supply and demand management.
Maintain open, efficient communication channels between service centers and customers through the customer portal and service center portal.
Utilize powerful data analytics, dashboards, and reports for forecasting, decision-making, and performance tracking.
Access EnergySmart from any device with offline capabilities, ensuring you’re connected and operational, no matter where you are.
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Secure, cloud-based solutions provide flexibility and scalability for energy service providers, enabling real-time data synchronization and management.
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Monitor and track energy consumption and service utilization in real-time, helping to maintain balance between supply and demand.
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EnergySmart integrates seamlessly with other platforms and systems to ensure a smooth, bi-directional flow of information.
EnergySmart provides tailored workflows for various user personas to enhance productivity and service delivery:
Oversee program setup, manage resources, and monitor system performance.
Manage customer requests, document submissions, and track service statuses.
Access service notifications, view service details, and track service progress through the portal.
Review programs, provide services, and maintain documentation for transparency and compliance.
EnergySmart’s reporting and dashboard tools provide key insights for service providers and administrators:
Track population-level usage, service center performance, and customer service records.
Monitor energy consumption, service requests, and program enrollments at various levels to optimize energy distribution and management.
Prudence EnergySmart is built to meet the energy management challenges of today and tomorrow. Whether managing energy services in urban areas or extending services to underserved rural communities, our platform offers the tools you need for smarter, more efficient energy management.
Please feel free to reach out to us through any of the communication channels listed below for any assistance you may need.